Policies

BEOBEENAILS EXTENDED POLICIES

NEW / RETURNING CLIENTS

  • A $10 fee will be applied to service total for any new or returning clients. Returning clients include anyone who has exceeded their 4 week wear time. In some instances, gel removal fees will apply. 

BOOKING DEPOSIT

  • $30 booking deposit now serves as a holder to stay on the booking list. If Client needs it back, they will join the waitlist again.

ART FEE

  • Minimum $20 art fee will be added to your total, even if you do not choose a design.

  • Client may not consecutively have no design (ex: back to back service wanting only solid color nails)

  • Please see pricing at beobeenails.com/arttiers for examples of potential art and designs.

ART & DESIGNS

  • Client will be held financially responsible for changing anything that was agreed upon at the beginning of the scheduled nail appointment once the service has started. This includes, but is not limited to:

    • Color

    • Design concept

    • Art and decorations

    • Size and shape

  • Prices given at nail appointments are final, but can increase if additional changes are agreed upon.

  • Price increase will be based off the following changes:

    • Color - If already started painting:

      • Custom color: $10

      • Bottle color: $5

      • Requires removal after curing: $10+

    • Design Concept

      • Additional time and labor for preparing new design: $5+

    • Art & Decor

      • Any art/decor that has been applied will be considered a completed service. Removing any art from the nail surface due to client change of mind will be charged per nail.

      • Any art/decor materials used to prepare designs will be charged a 20% labor fee.

    • Size & Shape

      • If nails are filed too short per client request and extensions are needed: $5/nail

      • Additional charge for shape change if possible: $10

PRE-SERVICE CONSULTATIONS (Optional)

  • Can be booked 48 hours prior to nail appointment or booked as an add on to nail appointment.

  • If Client requires an in-person consultation before their service time, they must book the consultation at the same time they book their nail appointment.

    • Ex: BeobeeNails calendar shows availability for 12pm and the Client would like to come in at that time. They must let Charlene know that they would like to add a consultation to that time slot. The consultation time is not guaranteed until Charlene confirms it.

Pre-Service Consultation Pricing: Duration - Up to 30 minutes

  • In person - $30 (Add consultation onto nail appointment service time - $15+)

  • Online (Zoom) - $20

  • Phone call - $20

CONSULTATIONS (Required - Specific Custom Design)

  • A consultation must be booked if you require a specific and custom design.

  • Custom design consultations are booked separately from nail service appointments!

  • All custom design requests must be submitted 2 weeks prior to appointment time. Examples of custom designs include:

  • Themed sets for an event (ie: wedding, birthday, photoshoot)

  • Sets with charms/bling that require pre-order or checking for stock

  • Sets with specific colors or textures

Custom Nails Consultation Pricing: Duration - Up to 30 minutes

  • Custom Nails Package - $50

WEAR TIME

  • Mind the duration of wear! 3-4 weeks does not mean maximum 4 weeks

  • Each person has a different wear time. If Client is told their wear time is “X”, they must come back in that time span to avoid the removal fee.

SOFT GEL BASE LENGTHS

  • Length for SHORT = 0-2mm over free edge

  • Length for MEDIUM = 3-4mm over free edge

  • Length for LONG = 5-6mm over free edge

PERSONALIZATION

  • Nail extension/Nail fix

    • Some nails get more use than others and need more time, resources, and skill to create an alternative solution to increase wear time. Client will be financially responsible for these add-ons after the right fit is found.

  • Different sized nails/shaping

    • Sometimes, additional time and resources are needed to get a more uniform look. Client will be financially responsible for any additional shaping or sculpting required for any nails that need more attention.

COMMUNICATION

  • Open communication

    • Client is to be verbal if anything happens and be honest so Charlene can resolve issues in the most efficient way.

    • Client must speak up before Charlene starts something if they don’t like anything so no time is wasted.

TAMPERING

  • Client must not cut down or file their own nails if they do not know how to properly do so.

  • Client must inform Charlene if anything was altered about the nails.

  • Charlene is not responsible for any product lifting, changes in nail integrity, or abnormalities due to Client’s actions.

If you have any questions, send me a message on Instagram @BeobeeNails